Privacy Policy

Welcome to NextGen School Alert (accessible via schoolalarm.online). We deeply value your trust and are committed to safeguarding the personal data of school administrators, educators, parents, and students. This Privacy Policy outlines how we collect, use, store, and protect your information when you use our web platform, school portals, and cloud ERP solutions.

1. Information We Collect

To provide seamless multi-school management and automated alerts, we collect the following categories of information:

• Institutional Data: School name, branch details, official address, board affiliation, and student strength.
• Personal Identifiers: Name, designated role (Principal, Administrator, Teacher), mobile number, and email address provided during demo booking or account registration.
• Operational Data: Student records, attendance logs, fee transaction records, and staff details inputted by authorized school management.
• Technical Telemetry: IP addresses, browser types, device information, and diagnostic logs automatically gathered via Cloudflare security infrastructure to prevent abuse and ensure high availability.

2. How We Use Your Information

We utilize the gathered data strictly for legitimate operational purposes:

• To set up and manage your school ERP portal, student database, and staff accounts.
• To deliver automated attendance notifications, fee reminders, and academic updates via SMS, WhatsApp, and platform dashboards.
• To process support queries, arrange technical walkthroughs, and handle onboarding.
• To ensure platform security, mitigate threats, and maintain service logs via Cloudflare and Supabase frameworks.

3. Data Storage & Infrastructure Security

Your institutional data security is our highest priority. All data processed through NextGen School Alert is securely hosted on high-performance cloud databases powered by Supabase and secured by Cloudflare network shields. We deploy strict role-based access controls ensuring that school data remains isolated and accessible solely to authorized personnel of your institution.

4. Children’s Data Protection

Our platform handles student records as instructed by educational institutions. Schools act as the primary data controller, while NextGen School Alert acts as the authorized data processor. We do not engage in targeted advertising, behavioral profiling, or commercial exploitation of children's data under any circumstances.

5. Data Sharing and Third-Party Disclosure

We do not sell, trade, or rent personal data to external entities or advertisers. Data is shared only with trusted infrastructure providers (such as cloud hosting and gateway services) bound by strict confidentiality and data protection agreements.

6. Your Rights & Control

As a user or partner institution, you hold full rights to access, update, or request the deletion of your administrative data associated with your account. Requests can be raised directly through our support communication channels.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to match system enhancements or regulatory updates. Any modifications will be posted directly on this page with a revised publication date.